You have put the wrong fuel in the tank, the forecourt is busy, and your first thought is usually the cost. This UK misfuelling insurance claims guide starts with the step that protects both your […]

You have just noticed petrol in a diesel car, diesel in a petrol vehicle, or AdBlue where it should never be. The question of mobile technician versus vehicle towing becomes urgent very quickly. The best […]

You have spotted the mistake at the pump, and the immediate question is simple: how serious is it? Petrol contamination versus AdBlue contamination is not a like-for-like problem. Both need urgent attention, but they affect […]

You have filled up, turned the key and the car will not start properly – or it starts, splutters and cuts out. Water contamination in petrol is not something to drive through and hope will […]

Putting the wrong fuel in your vehicle can turn an ordinary stop at the pumps into a stressful roadside emergency. This guide to roadside fuel decontamination explains what happens next, what you should do immediately, […]

You have just lifted the nozzle, looked at the pump display and realised the fuel is wrong. It happens quickly, particularly when you are tired, driving a hire car, switching vehicles or rushing through a […]

The moment you realise there is unleaded in a diesel vehicle, the next few minutes matter more than the amount on the receipt. Do not start the engine. Do not turn the ignition on to […]

A driver has a full route, a tight delivery window and a queue behind them at the pumps. That is exactly when a costly error can happen. The best practices for fleet refuelling are not […]